Amazon Connect Contact Lens now provides free trials for conversational analytics and performance evaluations

Amazon Connect Contact Lens now provides free trials for first-time users of conversational analytics and performance evaluations. New conversational analytics for voice customers will receive a free trial with no charge for the first 100,000 voice minutes per month for the first two months. In addition, customers using Contact Lens performance evaluations for the first time will receive a 30-day free trial, that begins the day that they submit their first performance evaluation. The free trials will enable first-time customers to pilot Contact Lens conversational analytics and evaluations in their environment without incurring additional costs.

With this launch, the new Contact Lens free trial are available in all AWS regions supported by Contact Lens. To learn more, please visit our documentation and our webpage. For information about Contact Lens pricing, please visit our pricing page.