Amazon Lex adds AWS CloudFormation support for GovCloud (US-West) and advanced features

Amazon Lex now offers AWS CloudFormation support in AWS GovCloud (US-West), extending infrastructure-as-code capabilities to government agencies and their partners.Additionally, CloudFormation support also now includes composite slots and QnAIntent features across all AWS regions where Amazon Lex operates, allowing developers to define, deploy, and manage these advanced conversational components through CloudFormation templates.

With CloudFormation support in AWS GovCloud (US-West), government agencies can now automate the deployment of Amazon Lex chatbots while maintaining compliance with strict security requirements. Additionally, two key conversational AI features are now supported via CloudFormation: composite Slots, which enable more natural interactions by collecting multiple data points in a single prompt (e.g., "Please provide your city and state" instead of separate questions), and QnAIntent, which automatically answers user questions by searching configured knowledge bases and returning relevant information from documents, FAQs, or knowledge bases.

CloudFormation support for Amazon Lex including composite slots and QnAIntent, is available in all AWS Regions where Amazon Lex operates.

To get started with these features, see the CloudFormation resources for Amazon Lex in the Amazon Lex Developer Guide.