AWS DevOps Agent adds support for bidirectional Slack communication

AWS DevOps Agent now enables engineers to manage production operations across AWS, multicloud, and on-premises environments with the complete investigation lifecycle directly within Slack. Previously, on-call engineers and DevOps teams faced fragmented workflows during high-severity incidents, having to context-switch between communication and investigation platforms. This update consolidates both surfaces into a single, unified location where incident response already happens.

Engineering teams can now initiate and steer investigations by simply @mentioning AWS DevOps Agent in any connected Slack private channel. All investigation activity, including team-contributed context, agent findings, and recommended actions, is captured within a single thread. Ask questions about AWS resources, system metrics, alarm status, deployment history, and incident patterns, reducing cognitive load during critical moments and making production operations significantly more efficient.

This capability is available in all commercial AWS Regions where AWS DevOps Agent is currently supported.

To get started, read the user guide. See all the latest AWS DevOps Agent features on the release history page.