Announcing Amazon CloudWatch Metrics support in AWS End User Messaging

Today, AWS announces general availability support for 10 new Amazon CloudWatch metrics in AWS End User Messaging for the SMS and MMS channel. AWS End User Messaging provides developers with a scalable and cost-effective messaging infrastructure without compromising the safety, security, or results of their communications.

You can now use CloudWatch metrics to monitor SMS and MMS message performance. The new metrics allow you to track the number of messages sent and delivered, messages feedback rates such as one-time passcodes conversions, and track messages blocked by SMS protect. Customers can use CloudWatch Metrics Insights to graph and identify trends in real time and monitor those trends directly in the AWS End User Messaging console or in Amazon CloudWatch.

To learn more, visit the AWS End User Messaging SMS User Guide.