Amazon Connect now supports nine additional languages for forecasting, capacity planning, and scheduling

Amazon Connect now supports nine additional languages for forecasting, capacity planning, and scheduling. New languages now supported include: Canadian French, Chinese (Simplified and Traditional), French, German, Italian, Japanese, Korean, Portuguese (Brazilian), and Spanish.

These new languages are available in all AWS Regions where Amazon Connect forecasting, capacity planning, and scheduling are available. To learn more about Amazon Connect agent scheduling, click here.