Amazon Bedrock Data Automation supports 10 additional languages for speech analytics

Amazon Bedrock Data Automation (BDA) now supports 10 additional languages for speech analytics workloads in addition to English: Portuguese, French, Italian, Spanish, German, Chinese, Cantonese, Taiwanese, Korean, and Japanese. BDA is a feature of Amazon Bedrock that automates generation of insights from unstructured multimodal content such as documents, images, audio, and videos for your GenAI-powered applications. With this launch, customers can process audio in these 10 new languages to get transcriptions in the detected language and Gen AI-powered insights such as summaries in either the detected language or English. Further, if the audio file contains more than one language, then BDA will create a multi-lingual transcript by automatically detecting all supported languages.

This launch makes it easy to extract insights from multi-lingual conversations such as customer calls, education sessions, public safety calls, clinical discussions, and meetings. For example, a sales supervisor at a global software company can identify areas of improvements for his sales agents by analyzing multi-lingual voice conversations by leveraging the insights provided by custom output.

BDA support for these 10 new languages for speech analytics is available in 8 AWS Regions including US West (Oregon), US East (N. Virginia), GovCloud (US-West), Europe (Frankfurt), Europe (London), Europe (Ireland), Asia Pacific (Mumbai) and Asia Pacific (Sydney). To learn more, visit the Bedrock Data Automation page, Amazon Bedrock Pricing page, or view documentation.