Amazon Q Business launches the ability to customize responses

Amazon Q Business, the generative AI-powered assistant for finding information, gaining insight, and taking action at work, today introduced response customization for Q Business applications. This new capability enables organizations to tailor how their Q Business applications generate and format responses to user queries, ensuring consistent communication for all users.

With response customization, customers can provide instructions for identity, tone, and output style when configuring Q Business applications. This customizes the chat persona and its communication formality, along with response length and detail to match their specific needs. This feature includes built-in guardrails to ensure that response settings align with existing admin controls.

Response customization is available in all AWS Regions where Amazon Q Business is offered. To learn more about this feature, visit the Amazon Q Business User Guide and Amazon Q Business API Reference documentation.